REDWOOD SHORES, Calif. – March 15, 2024 – Augment today announced the expansion of its AI platform to include advanced AI agents delivered through its cloud infrastructure. This new service offering provides businesses with intelligent automation capabilities that can transform operations across sales, customer service, and workflow management.

Revolutionary AI Agent Technology

The new AI agents leverage Augment's proprietary machine learning algorithms to provide autonomous decision-making capabilities. These agents can handle complex business processes, from lead qualification and customer interactions to workflow optimization and data analysis.

"We're entering a new era where AI agents don't just assist—they actively participate in business operations," said Sarah Chen, Chief Technology Officer at Augment. "Our cloud-based AI agents can work 24/7, learning from every interaction and continuously improving their performance."

Key Capabilities

• Intelligent Sales Automation: AI agents that can qualify leads, schedule meetings, and provide personalized product recommendations
• Customer Service Excellence: 24/7 support agents capable of handling complex inquiries and escalating when necessary
• Workflow Optimization: Agents that analyze business processes and suggest improvements in real-time
• Data-Driven Insights: Continuous analysis of business metrics with actionable recommendations
• Multi-Platform Integration: Seamless integration with existing business tools and platforms

Industry Impact

Early adopters of Augment's AI agent technology have reported significant improvements in operational efficiency. Beta customers have seen up to 40% reduction in manual tasks and 60% improvement in response times for customer inquiries.

"The AI agents have transformed how we handle customer interactions," said Michael Rodriguez, Operations Director at TechFlow Solutions. "What used to take our team hours now happens automatically, and with better accuracy than we ever achieved manually."

Availability and Pricing

Augment's AI agent services are now available through the company's cloud platform. The service is offered on a subscription basis with flexible pricing tiers to accommodate businesses of all sizes.

Organizations interested in implementing AI agents can start with a free 30-day trial that includes full access to the platform's capabilities and dedicated support from Augment's AI specialists.