1. Information We Collect

Information You Provide

We collect information you provide directly to us, including:

• Account information (name, email address, password)
• Profile information (job title, company, preferences)
• Contact information when you communicate with us
• Payment information for paid services
• Content you create or upload using our Services

Information We Collect Automatically

When you use our Services, we automatically collect certain information, including:

• Device information (type, operating system, browser)
• Usage information (pages visited, features used, time spent)
• IP address and approximate location
• Cookies and similar tracking technologies
• Log data and error reports

Information from Third Parties

We may receive information about you from third parties, such as social media platforms when you connect your account, business partners, and data providers who help us improve our Services.

2. How We Use Information

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our Services
• Processing transactions and sending related information
• Personalizing your experience and content recommendations
• Communicating with you about our Services and updates
• Marketing and promotional communications (with your consent)
• Analyzing usage patterns and improving user experience
• Protecting against fraud, abuse, and security threats
• Complying with legal obligations and enforcing our terms

3. Information Sharing

We may share your information in the following circumstances:

Service Providers

We share information with third-party service providers who perform services on our behalf, such as payment processing, data analytics, email delivery, and customer support.

Business Partners

With your consent, we may share information with business partners for joint marketing initiatives or to provide integrated services.

Legal Requirements

We may disclose information if required by law, court order, or government request, or to protect the rights, property, or safety of Augment, our users, or others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and penetration testing
• Access controls and employee training
• Secure data centers and network infrastructure
• Incident response and breach notification procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Access and Portability

You have the right to request access to your personal information and receive a copy in a structured, commonly used format.

Correction

You have the right to request correction of inaccurate or incomplete personal information.

Deletion

You have the right to request deletion of your personal information, subject to certain legal exceptions.

Opt-Out

You have the right to opt-out of the sale or sharing of your personal information for advertising purposes.

To exercise these rights, please visit our Privacy Choices page or contact us at privacy@augment.com.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your use of our Services. These technologies help us:

• Remember your preferences and settings
• Understand how you interact with our Services
• Provide personalized content and recommendations
• Analyze usage patterns and improve performance
• Deliver targeted advertising

Types of Cookies We Use

• Essential Cookies: Required for basic website functionality
• Performance Cookies: Help us understand how visitors use our site
• Functional Cookies: Remember your preferences and settings
• Advertising Cookies: Used to deliver relevant advertisements

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our Services.

7. Advertising Choices

We may use your information to provide you with targeted advertisements that are relevant to your interests. You have choices about the advertisements you receive:

Opt-Out Options

• Use our Privacy Choices page to opt-out of targeted advertising
• Adjust your browser settings to block advertising cookies
• Use industry opt-out tools from the Digital Advertising Alliance (DAA) or Network Advertising Initiative (NAI)
• Opt-out of mobile advertising through your device settings

Third-Party Advertising Partners

We work with third-party advertising partners who may collect information about your activities across different websites and services. These partners include:

• Google Ads and Google Analytics
• Facebook/Meta advertising platforms
• LinkedIn advertising services
• Other advertising networks and demand-side platforms

Please note that opting out of targeted advertising does not mean you will stop receiving advertisements. You may still see generic advertisements that are not based on your interests.

8. International Data Transfers

Augment operates globally, and your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country.

When we transfer personal information internationally, we implement appropriate safeguards, including:

• European Commission adequacy decisions
• Standard Contractual Clauses (SCCs)
• Binding Corporate Rules
• Other appropriate transfer mechanisms

9. Children's Privacy

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@augment.com.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will:

• Post the updated policy on our website
• Update the "Effective Date" at the top of this policy
• Notify you by email or through our Services
• Obtain your consent if required by law

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

For data protection inquiries in the European Union, you may also contact our Data Protection Officer at dpo@augment.com.