The Challenge

As one of the world's largest technology companies, Microsoft faced significant challenges managing disparate systems across their global operations. With thousands of applications and services running across multiple cloud environments, the company needed a unified platform to streamline operations and improve efficiency.

The existing infrastructure was fragmented, leading to inconsistent performance, increased operational costs, and difficulty in maintaining service quality across different regions and business units.

• •Fragmented system architecture across global operations
• •Inconsistent service delivery and performance metrics
• •High operational costs due to system redundancies
• •Difficulty in scaling operations efficiently